As an Australian company, we are covered under the Privacy Act 1988 (Cth); which came into operation on 21 December 2001. This also includes the Australian Privacy Principals amendment; which came into effect on 12 March 2014.
We may collect personal information that you have provided to us; including online through our website, e-mail and social media. We may also collect personal information from you over the telephone, via postal mail carriage, by facsimile, or directly in person.
Personal information may include, but is not limited to: your full name (including any aliases), date of birth, contact information, employment details, living arrangements and financial information.
In most cases, the personal information we have collected from you, is required by us to provide our products and services to you. This may include, but again is not strictly limited to the ongoing management of any services or support services requested by you.Accessing your personal information
Personal information that is held by us, about you, may be made available to you on request. If you believe the information that we currently hold on you is inaccurate, or is not up to date; you may exercise your right to access this information by contacting our Privacy Officer in writing to firstname.lastname@example.org.
In some instances we may refuse access to information; where we believe, or have reason to believe that:
We may provide your personal information to third parties to perform services on our behalf, or provide services to us, or assist us with the purposes for which we have collected and used your personal information.
Our relationships with these third party service providers are governed by our contracts with them.
We may also disclose your personal information to law enforcement agencies, national security agencies, and other government and regulatory authorities, or as is required by law.Dealing with fraud
If we suspect that fraud has occurred, we are obliged to investigate, and where necessary inform the relevant authorities. If you suspect you may have been a victim of fraud, please contact us immediately.Securing your personal information
In order to protect the security of your personal information; we do not at any time store any personal information on our internet servers or website. All personal information is securely stored offline. SCWD does not request any credit card information by email.
This page was updated on 19 August 2014